Angel MedFlight Welcomes New Director of Clinical Education

Caryn Braun, RN, CLNC, CCRN, CCFN

Welcome to Caryn Braun, Angel MedFlight’s new Chief Flight Nurse and Director of Clinical Education!

Caryn comes to Angel MedFlight with 20 years in critical care nursing, 17 years in emergency nursing, and 10 years in flight nursing, along with management and consulting experience.

She received her first nursing degree at the Central Maine Medical Center School of Nursing and completed a Critical Care Internship at Boca Raton Regional Hospital, a progressive South Florida facility that has garnered recognition from the medical community and patients alike.

Caryn’s drive for superior patient care next took her to New Hampshire’s historic Lakes Region General Hospital, whose guiding principle of “quality health care for all” meshed with her commitment to compassion and excellence in patient care. She was an ICU nurse there for eight years before moving on to pursue a degree in Health Care Services from Nova Southeastern University, a private research institution in Fort Lauderdale, Fla.

In 1997, Caryn landed at Phoenix Memorial Hospital, where she worked as Clinical Supervisor and a nurse in the ER, Cardiovascular ICU and Special Care Unit.

Caryn branched out to fixed-wing aero-medical patient care in 2001. Over the next few years, her air medical transport endeavors expanded to encompass rotor-wing flight nursing and supervisory roles including Chief Flight Nurse. 

Her most recent position was Emergency Department RN at Level I Trauma Center John C. Lincoln Hospital. She is also a Certified Legal Nurse Consultant, a valuable resource for understanding medical records and the terminology and subtleties of the health care system.

Today, a veteran flight nurse with more than 10 years of fixed-wing and rotor experience, Caryn understands the intricacies of patient care at altitude, and is equipped to lead a team of highly skilled flight nurses and paramedics. A tremendous addition to our staff, Caryn’s critical care background, proven leadership abilities and interpersonal skills make her the ideal complement to our team of compassionate caregivers.

CMSA San Antonio: Rodeoin’, Riverwalkin’ and Red Hot!

A few of the lucky pardners at Angel MedFlight have just returned from the Case Management Society of America’s 21st Annual Conference and Expo held June 14-17 in San Antonio.

It was a blast – more than 2,200 case managers and health care industry professionals from across the country descended upon San Antonio, taking the city by storm.

The Henry B. Gonzalez Convention Center was ideal for learning and conversation. The speakers were informative and inspiring. The events were fun and festive, and San Antonio itself was charming, with plenty of restaurants, sightseeing and activities to enjoy.

Some of the highlights:

Knibbe Ranch opening night: Rodeo, armadillos, longhorns and Texas-sized fun... at the Angel MedFlight booth...

...catching up with CMSA trip winner Candy...

...and the best part - meeting all of you!

We tip our hats to CMSA, case managers, the city of San Antonio, and everyone who made CMSA 2011 such a fabulous time.

As we ride off into the sunset, we have fond memories of fun and friends to keep us company. We hope our trails cross again soon!

See you all at CMSA 2012 San Francisco!

Angel MedFlight is Two-steppin’ Our Way to Texas for the Case Management Expo

     June 14-17, Henry B. Gonzalez Convention Center, 

San Antonio, Texas

We are just days away from CMSA’s 21st Annual Conference & Expo in San Antonio, Texas, and the Angel MedFlight team is rarin’ to go!

The CMSA Expo attracts more than 2,200 health care professionals, and is dedicated to positively impacting and improving patient well-being and health care outcomes.

We’re looking forward to a week jam-packed with education, events and excitement. We can’t wait to meet and catch up with case managers from all over the country!

We’ve staked our claim on a piece of carpet right near the Expo entrance. If you’ll be there, visit our booth and say “howdy.” Here are just a few of the goings-on at the Angel MedFlight saloon:

  • FREE PHOTOS! Have a souvenir snapshot taken Wednesday or Thursday, and pick up your photo Friday. You’ll have a bona fide Wild West memento to take back to the homestead.
  • KEY INFORMATION: Learn how medical transport impacts patient care and have your questions answered by our gang of experts.
  • GIVEAWAYS! Strike it rich with our mighty fine giveaways and enter to win a prize you’ll be proud of.
  • FUN! Whether you need to cool your heels or want to get wild and wooly, sidle on up for a grand ol’ time with the nice folks at Angel MedFlight.

Follow the CMSA Expo rodeo on the Angel MedFlight blog, facebook and twitter pages.

See y’all next week in San Antone!

Celebrating MedEvac Hour as Part of EMS Week

As we celebrate National EMS Week (May 15-21), we want to highlight the unique and crucial role that critical care fixed wing, helicopter and ground transport play within the EMS system. Crews work daily to safely and efficiently serve the most critically ill and injured patients across the United States and around the world.

Did you know…???

• 46.7 million Americans live more than an hour away from a Level 1 or 2 trauma center.

• MedEvac helicopters transport approximately 400,000 patients annually, and are most often utilized for time-sensitive illnesses and injuries such as severe trauma, heart attacks or strokes.

• MedEvac fixed-wing aircraft transport an additional 100,000+ patients over longer distances annually.

• As of the close of 2009, there were more than 4,400 MedEvac pilots, 600 physicians, 5,500 nurses, and 5,300 paramedics/EMTs staffing MedEvac fixed- and rotor-wing aircraft in the U.S.

Source: Association of Air Medical Services

Angel MedFlight Featured in Series on Saving Lives

Two-Part Special Airs on Univision

The methods may vary – medical jet, helicopter, ambulance – but the mission is the same: to answer the call to save lives.

Angel MedFlight Medical Crew Caring for a Patient

911: Salvando Vidas (911: Saving Lives), a two-part special which aired on top-five network Univision in February, highlights the life-saving missions of Angel MedFlight and emergency response services.

Reporter Erick Iglesias focuses on the critical training the medical personnel undergo to be prepared for anything during their life-saving assignments.

Angel MedFlight’s critical care flight nurses and paramedics regularly train on the most advanced medical technologies, including the Laerdal SimMan 3G, which is featured in part two of the special.  Click the links below to watch the two-part special.

911: Salvando Vidas Part 1 (Broadcast in Spanish)

911: Salvando Vidas Part 2 (Broadcast in Spanish)


Safe & Cost-Effective Choice for Medical Flights

At Angel MedFlight, patient safety and comfort are always our top priority.  That is why we are excited to offer patients the Beechcraft King Air 200 Turboprop aircraft for short distance air medical transports. **

The King Air is a safe and cost-effective choice for patents traveling less than 1,000 nautical miles.  It is well-known for its stellar safety record and roomy interior.  With a medical configuration, the aircraft can accommodate a patient, two pilots, a critical care flight nurse and paramedic and up to two companions.

For more information about Angel MedFlight’s services, contact us any time day or night.Beechcraft King Air 200

**Angel MedFlight does not own a Beechcraft King Air.  Angel MedFlight utilizes the services of FAA F.A.R. Part 135 vendors for its aircraft.  Our vendors retain WYVERN and ARG/US Platinum ratings in order to ensure the safest aviation operations possible.


Improving Patient Comfort with Custom-Made Medical Flight Transport Stretcher

Transport Sled inside Air Ambulance before Upgrade

Every day, the Angel MedFlight team goes above and beyond the air ambulance industry standards to ensure that patients are comfortable and receive exceptional care.

To accommodate the needs of a recent patient, the Angel MedFlight  team customized an in-flight stretcher which is also known as a transport sled.  The team fabricated the sled for a 14-year-old boy who was placed in a body cast from the chest down.  The width of the sled was expanded from the standard 16 inches to 29 inches wide to provide additional comfort on his 2,554 mile cross-country flight from New Jersey to California.  All transport sleds at Angel MedFlight will soon receive the same upgrade, allowing the medical crew to configure the sled to suit the needs of each individual patient.

Below is a short video of the  team working on the new sled configuration.


Air Ambulance Service Invests in Safety and Patient Care

An air ambulance service has all the potential hazards associated with providing medical care and combines them with all the potential hazards associated with aviation.  Every day the stakes are high.  In fact, The Wall Street Journal recently listed the air ambulance as the most dangerous job in America, and rightfully so.  If merely casual observance is given to safety policies and procedures in this business, people will get hurt or killed.


Medically Equipped Learjet 35

Angel MedFlight Worldwide Air Ambulance takes great pride in its perfect safety record.  Zero medical incidents.  Zero aviation incidents.  Zero workplace injuries.  We maintain this perfect safety record by providing the best trained and most compassionate medical crews, the best aircraft, the safest flight crews, the latest medical equipment, the most knowledgeable flight coordinators, and the most thorough legal support to advocate our patients’ rights.

In this business, more so than most, the best price from a vendor or supplier is not the best decision. Many air ambulance companies cut corners trying to save money.  At Angel MedFlight, safety is a top priority. We refuse to cut corners and will never sacrifice safety or quality to save money.

Angel MedFlight owns and utilizes well-maintained, medically configured jets to transport its patients.
Each fully customized air ambulance is equipped with the latest technology in medical devices and monitoring capability, providing an intensive care unit in the air.  During flight, our medical crews use wireless technology to transmit crucial patient data to waiting physicians, significantly increasing the efficacy and continuity of the patient’s treatment.

Recently, Angel MedFlight upgraded its medically configured Learjet with the latest safety equipment including Global Positioning System (GPS) navigation, weather radar, and the latest in collision and terrain avoidance systems.

On the ground, all aircraft are thoroughly maintained, ensuring they are safe and airworthy.  In fact, for every one hour that an aircraft is in the air, 1.8 hours are spent on maintenance.

All flight crews on Angel MedFlight air services are highly qualified commercial pilots, with extensive flight experience.
Each crew member has at least 3,500 logged hours of flight time, with 1,500 hours logged as pilot-in-command.  Flight crews are subject to completing simulator training in the type of aircraft they are operating, achieving the required hourly experience in the particular aircraft, performing FAA check rides, maintaining Class 1 medical credentials and fulfilling all other FAA requirements.

Members of the Angel MedFlight medical team are some of the best healthcare professionals in the industry.

Each medical crew member is board certified, air certified and has at least five years experience in emergency medicine.  Both a critical care flight nurse and paramedic accompany the patient throughout the entire transfer.  Together they can handle virtually any incident that might occur during a transport.

Our medical crews undergo a rigorous initial orientation prior to flying with patients. Additionally, all medical personnel participate in 100 hours of didactic and clinical continuing education annually.

To further ensure the best and safest patient care, Angel MedFlight performs a comprehensive quality review following every transport, including analysis of the medical, aviation and administrative staff.

Highly trained, experienced medical staff

In the midst of a medical crisis, Angel MedFlight is the reassuring voice on the other end of the telephone any time of day or night, every day of the year.  Our compassionate team of professionals guides patients and their families through these critical situations, taking time to answer questions and address concerns.

We want to make sure they understand the requirements for a safe, successful flight such as a well-maintained aircraft, experienced flight crew, and licensed and highly trained medical team.  It is our sincere hope that informed consumers can identify a poorly managed or fraudulent company before entrusting them with the care of a loved one.

At Angel MedFlight, we never jeopardize our patient’s well-being by cutting corners.  Every day, we go above and beyond the industry standards to ensure that our patients are safe, comfortable and receive exceptional care.


Angel MedFlight President Named Ernst & Young Entrepreneur of the Year 2010 Award Finalist

SCOTTSDALE, Ariz., (June 17, 2010) – Angel MedFlight Worldwide Air Ambulance is proud to announce that the company’s president, Jeremy Freer, is a finalist for the Ernst & Young Entrepreneur Of The Year® 2010 Award in the Orange County/Desert Cities Program.  According to Ernst & Young LLP, the awards program recognizes entrepreneurs who demonstrate extraordinary success in the areas of innovation, financial performance and personal commitment to their businesses and communities.  Jeremy Freer was selected as a finalist from over 60 nominations by a panel of independent judges.  Finalists will be honored at a special gala event tonight, June 17th at the Hyatt Regency in Irvine, CA.

Jeremy Freer, Angel MedFlight President

“I am truly honored to be named a finalist in Ernst & Young Entrepreneur Of The Year program,” said Freer. “It was a pleasure to meet all the Ernst & Young representatives, the panel of judges and my fellow nominees. I found their success stories and community involvement inspirational. It seems we all share the same desire to be responsible, innovative leaders in our respective fields.”

“When I founded Angel MedFlight in 2006, I built an air medical transportation company dedicated to providing exceptional patient care through advanced medical and aviation practices without cutting any corners. Others in the industry laughed and said that I was too idealistic, but Angel MedFlight has proven that an ethical company committed to excellence can succeed.”

Headquartered in Scottsdale, Ariz., Angel MedFlight transports critically ill or injured patients in dedicated, medically configured jets across the country and around the world. The company is known for its perfect safety record and commitment to patient care. Last month, the Better Business Bureau of Central, Northern and Western Arizona presented Angel MedFlight with the 2010 Business Ethics Award for the company’s ethical business practices, including customer service, internal policies and community involvement.

The Ernst & Young Entrepreneur Of The Year awards program celebrates its 24th anniversary this year.  The program has expanded to recognize business leaders in over 135 cities in 50 countries throughout the world.  Regional award winners are eligible for consideration for the Ernst & Young LLP Entrepreneur Of The Year national program.  Award winners in several national categories, as well as the overall national Ernst & Young Entrepreneur Of The Year award winner, will be announced at the annual awards gala in Palm Springs, California on November 13, 2010.  The awards are the culminating event of the Ernst & Young Strategic Growth Forum, the nation’s most prestigious gathering of high-growth, market-leading companies.

About Angel MedFlight Worldwide Air Ambulance

Angel MedFlight, founded in 2006 and based in Scottsdale, Ariz., coordinates and provides air medical transportation services, commercial medical escorts, ground ambulance services and discretionary insurance benefit assistance. Angel MedFlight’s One Touch Promise™ assures patients and their families that every detail is handled with seamless service from start to finish by a compassionate team of experts in the fields of medicine, aviation, insurance law and case management.

About Ernst & Young’s Entrepreneur Of The Year® Awards Program

Ernst & Young’s Entrepreneur Of The Year® is the world’s most prestigious business award for entrepreneurs. The award makes a difference through the unique way it encourages entrepreneurial activity among those with potential and recognizes the contribution of people who inspire others with their vision, leadership and achievement. As the first and only truly global award of its kind, Ernst & Young Entrepreneur Of The Year® celebrates those who are building and leading successful, growing and dynamic businesses, recognizing them through regional, national and global awards programs in more than 135 cities in 50 countries.

Ernst & Young refers to the global organization of member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young LLP is a client-serving member firm of Ernst & Young Global Limited located in the U.S.


Angel MedFlight: 2010 Winner, BBB of Greater Arizona Business Ethics Awards

Angel MedFlight Worldwide Air Ambulance was presented with the 2010 Business Ethics Award by the Better Business Bureau of Central, Northern and Western Arizona on Wednesday, May 12.  Here is the video, prepared by Cox Communications,  recognizing Angel MedFlight as an Ethics Awards Winner.  Enjoy!


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