Angel MedFlight Medical Staff: It’s Also The Little Things

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By Angel MedFlight Contributor

Comfort, care and professionalism. Just three of the words that come to mind when talking to one of our flight crew members at Angel MedFlight. This writer sat down recently with licensed flight paramedic Troy Miller to learn more about our unparalleled patient care, both on the ground and in the air.

Miller, who serves as Angel MedFlight’s Clinical Logistics Manager, has worked in Emergency Medical Services for 23 years, the last 20 months with Angel MedFlight.

On a standard Angel MedFlight medical transport there is a critical care flight nurse on board along with a critical care flight paramedic. While the nurse is the designated primary care provider on the flight, Miller says, “When we’re in the air, we are pretty much equal.”  Nurses will take the ultimate responsibility for the patient, but Miller says in flight, there is complete collaboration between the two. “It’s usually a joint decision between the nurse and the medic. If they want to do a procedure or treatment we always discuss it between each other,” Miller says.

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Angel MedFlight Clinical Logistics Manager Troy Miller

Miller adds that it takes two minds to think creatively about a decision. “You can integrate your thoughts and be able to come up with a final decision that’s for the better outcome of the patient.”

Miller refers to an Angel MedFlight patient transport as a continuous care project. “You watch the patient, you socialize with them and you make sure they feel well. And if they’re not able to socialize, you monitor and observe the patient to see if they are in need of anything.”

Indicative of our Bedside-to-Bedside service, the care for a patient begins on the ground. “Say we go to a facility to pick up a patient and that person is there with their spouse, children and grandchildren at the bedside and we are taking them away from that element,” Miller says. “There are often tears from people not wanting to let go of people.”

There are times when the patient won’t see their family for a long time, “so we have to be very consoling to them, ” says Miller. And that can mean holding a patient’s hand for the duration of a flight. “You may end up holding someone’s hand for hours and just sitting there talking. You have to find things to talk about, learn about the people, learn about the family,” says Miller.

Comforting not only the patient, but their loved ones. Often times, a family member riding along with the patient will want to take photos and have the nurse and medic pose with them. “You give them all kinds of cool information about the plane and talk about the entire flight operation and the next thing you know — three hours is gone.”

And when the flight is over? Miller says, “Nine times out of 10, everybody’s getting a hug, they’re saying great things about how great our service was and it ends up being a great experience for them.”

At Angel MedFlight, our medical personnel undergo a rigorous initial orientation and uphold stringent continuing education requirements on an annual basis. While they can tell you about their numerous certifications, it’s also the little things that set us apart. Some comforting conversation to set the patient at ease, or a hand held…for hours at a time.

May Is Stroke Awareness Month, Act FAST

 

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By Angel MedFlight Contributor

May is National Stroke Awareness Month and in cooperation with the National Stroke Association, Angel MedFlight wants to take this time to get you up to speed on the warning signs of stroke and risk factors.

According to the National Stroke Association, stroke is the fourth leading cause of death in the U.S. and a leading cause of adult disability.  Yet association spokeswoman Ann Ahlers says, “Up  to two-thirds of people cannot name more than one sign or symptom of a stroke.”

Think of a stroke as a “brain attack.” It occurs when a blood clot blocks an artery or a blood vessel breaks, interrupting blood flow to the brain. This results in the death of brain cells and brain damage.  Abilities like speech, movement and memory  controlled by that area of the brain are lost as those brain cells die. The effects on a stroke patient depend on where the stroke occurs in the brain and how much the brain is damaged.

A person who has a smaller stroke may experience only weakness of an arm or leg but people who have more severe strokes may be paralyzed on one side or lose their ability to speak.

Quick response is key in treating stroke victims. The National Stroke Association says it’s important to spot the warning signs. It says to act FAST and call 9-1-1 immediately at any sign of a stroke. FAST helps to remember the warning signs:

“F” is for Face. Ask the person to smile. Does one side of the face droop?

“A” is for Arms. Ask the person to raise both arms. Does one arm drift downward?

“S” is for Speech. Ask the person to repeat a simple phrase. Is their speech slurred or strange?

“T” is for Time. If you observe any of these signs, call 9-1-1 immediately.

The National Stroke Association says to note the time when any symptoms appear as there is an FDA-approved clot-buster medication, which if given in the first three hours of the first symptoms, may reduce long-term disability for the most common type of stroke.

Other symptoms of stroke include sudden trouble walking, dizziness, loss of balance or coordination and sudden severe headache with no known cause.

There are many risk factors for stroke and they are broken  down in two groups: controllable and uncontrollable.

The controllable risk factors include high blood pressure, atrial fibrillation, high cholesterol, diabetes, atherosclerosis, circulation problems, tobacco use and smoking, alcohol use, physical inactivity and obesity. Ahlers points out stroke can happen to anyone, but is more common in people over 65. “As the baby boomer population ages, we are facing a tsunami of stroke.”

The uncontrollable risk factors are age, gender, race, family history, previous stroke or Transient Ischemic Attack (TIA), fibromuscular dysplasia and Patent Foramen Ovale (PFO or Hole in the Heart).

Did you know that after the age of 55, stroke risk doubles for every decade a person is alive? And women suffer more strokes each year than men. This is mainly because women live longer than men and stroke occurs more often at older ages. Race is also a factor. African-Americans have twice the risk of stroke compared to Caucasians. Hispanic and Asian/Pacific Islanders are also at a higher risk than Caucasians.

Angel MedFlight Worldwide Air Ambulance wants you to know that up to 80 percent of all strokes can be prevented and the National Stroke Association urges you to start reducing risk now.  There’s more information available on the National Stroke Association’s website.

(Information provided by the National Stroke Association)

Angel MedFlight Answers: When To Consider An Air Ambulance

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Angel MedFlight Learjet 60 interior

By Angel MedFlight Contributor

Maybe it’s you, a loved one or a friend in need of critical care and time is of the essence. Or perhaps a patient has a rare disorder that is treated by an expert physician thousands of miles away. These are just two possible scenarios that would call for air ambulance transport. And the first call you should make should be to Angel MedFlight Worldwide Air Ambulance.

When a patient is critically ill, commercial transport is out of the question. Commercial jets don’t carry the necessary equipment and there are restrictions on how much oxygen can be brought on board. Can’t risk exposure to all the germs on a commercial flight? Then consider Angel MedFlight where patients fly in medically configured jets equipped with a stretcher, advanced life support equipment and medications.

Who will treat the patient on board Angel MedFlight?

Each and every one of our flights is staffed with a Critical Care Nurse  and a Critical Care Flight Paramedic. This is far different from other air ambulance companies which sometimes have overworked and/or under trained nurses and medics providing the care. Angel MedFlight nurses and flight paramedics have a minimum of 10 years combined experience and many have specialized training in critical care, emergency medicine and other specialties.

Your Angel MedFlight experience BEGINS with the best care in the industry. Other air ambulance companies have low-level  employees or salespeople answering the phones. When you contact Angel MedFlight your call is handled by a trained medical professional.

What about the cost of air ambulance transport?

The safest and fastest way to get a patient to urgent medical care is via air ambulance and this mode of transport is not without operating costs. But Angel MedFlight is committed to finding the most cost-effective transportation without compromising the quality of care. If you’re considering an air ambulance for patient transport, our flight coordinators will provide a no-obligation quote for you.

Our quote will include ground ambulance, medical personnel, flight crew, equipment and medicines and the flight itself.  If there are additional charges, usually contingent upon the patient’s upgraded condition, they would be made prior to the flight and with full knowledge of the patient.

These are just a few of the frequently asked questions we are asked about our Angel MedFlight air ambulance service. We will address more questions about medical care, insurance, aircraft and other topics in future articles.

 

 

Family and Friends Celebrate Selester Rowe’s Homecoming

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Family and friends welcome Selester Rowe back to Columbus, Ga.

By Angel MedFlight Contributor

Some 50 family members and friends were at the airport holding signs and bouquets of balloons awaiting his arrival. The long wait was finally over. A loud cheer rose from the crowd as the door of the Angel MedFlight Learjet 60 opened and Selester Rowe was taken off the air ambulance on a stretcher. There were hugs. There were tears of joy. On a warm and muggy afternoon in Columbus, Ga., Selester “Les” Rowe was finally home.

Just over a year ago Rowe, 63, was the victim of a hit-and-run in San Francisco.  The suspect has not been apprehended. Homeless in San Francisco, Rowe suffered brain and spinal injuries along with multiple broken bones and has been recovering in a rehabilitation center. His family wanted him home in Georgia and thanks to a community-wide fundraising effort and Angel MedFlight, those wishes came true last Thursday.

James “Monk” Johnson, who attended the same high school as Rowe, spearheaded the effort to raise the funds to pay for Rowe’s flight.  A 1975 San Francisco 49ers draft pick, Johnson organized a “Help Les” committee and donations began to come in. Larry Anderson, a high school classmate of Rowe’s, told the Bay City News website the majority of the money was raised in less than two months. Donations came from many sources including several churches and fish fries. Johnson himself doing much of the frying!

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Selester Rowe’s sister La Creaser Rock embraces Angel MedFlight’s Jessica Mewin upon Rowe’s arrival in Columbus, Ga.

Once the funds were raised, Angel MedFlight acted quickly to transport Rowe to Columbus. A member of Rowe’s family was unable to make the flight from Oakland, Calif., last week so Angel MedFlight flight coordinator Jessica Merwin stepped in, helping to escort Rowe with medic Dave Whitehead and flight nurse John McKenna at the patient’s side. Merwin had been communicating with Rowe’s family for about seven months.

Finally the face-to-face meeting. After so many phone conversations, Merwin met Rowe’s sister La Creaser Rock. The two exchanged a tight embrace on the tarmac, the happiness and gratitude etched into Rock’s face as she put her arms around Merwin, eyes closed tightly.Before Rowe was transported to the a local care facility, a local pastor led the group in prayer. The ambulance carrying Rowe was given a police escort — lights flashing and sirens wailing.

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Angel MedFlight’s Jessica Merwin (left) chats with Selester Rowe’s sister La Creaser Rock

The family’s gratitude grew into Southern hospitality as Merwin and Angel MedFlight videographer Albert Miller were invited to dinner at a local barbecue restaurant. Angel MedFlight’s video documenting Rowe’s journey home will be released soon.

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Family and friends celebrate Selester Rowe’s homecoming at a local barbecue restaurant

The time at the restaurant allowed Merwin and Miller to find out more about Rowe. How he was an architectural engineer at Tuskegee University. His high school pals remembered with smiles that Rowe was always a snazzy dresser and a ladies man.

As family and friends downed racks of delicious ribs and sipped lemonade and sweet tea, Rock said Angel MedFlight was a “wonderful, wonderful company to deal with.”

Wonderful was the love and support that came from a number of communities, namely San Francisco and Columbus, which raised funds for Rowe’s care and medical transport. Wonderful was the sight of Rowe on the tarmac in Columbus, unable to speak, raising a hand to give his mother a wave. A wave as if to say, ‘Mom, I’m home.’

To Law School and Beyond: Angel MedFlight’s Nathan A. Prince

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Angel MedFlight law clerk Nathan A. Prince after Arizona State law school graduation ceremony

By Angel MedFlight Contributor

Nathan A. Prince hit the trifecta last summer when he joined Angel MedFlight Worldwide Air Ambulance as a law clerk. He was always fascinated with airplanes, was interested in health care law and wanted to work for a successful and innovative business.  Nate recently graduated from the Sandra Day O’Connor College of Law at Arizona State, adding another chapter to this young man’s extraordinary journey.

Nate (as he’s called around the office) grew up in the Washington, DC suburb of  Greenbelt, Md. This is by no means the inner city but Nate acknowledges that some of DC’s problems, i.e. crime and underachieving schools, bled into his hometown.

His mother Juanita Prince thought Nate deserved a better education than what he might receive near home so she sought out to find alternative schools. One day while watching Oprah Winfrey she learned about the organization “A Better Chance,” which as their website states, opens “the door to greater educational opportunities.”

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Nathan A. Prince with mother Juanita (right) and sister Natalee

Juanita contacted several Better Chance Community Schools throughout the nation and after an interview process, Nate was accepted to the program in Amherst, Mass. “She made it her mission to get me into this program,” says Nate. He  spent the next four years living in “A Better Chance” housing with a number of other Scholars, as they’re called, and attended Amherst High School.

Nate says Amherst High School and the Better Chance program were the best thing for him as he learned structure and discipline. Three hours of study hall meant three hours of study. This was quite different from what he may have experienced in Greenbelt, where the high school he would have attended was overcrowded and included a police substation. Nate knows of at least one stabbing on the school’s front steps.

From Amherst, Mass., it was on to Saint Louis University where with a goal of flying planes, Nate majored in Aviation Science Professional Pilot. At SLU, he got his private pilot’s license and commercial instrument multi-engine rating.

After graduating with an aviation degree from SLU, Nate began re-thinking his career goals and he gravitated toward a career in business. He asked himself, “How do I make enough money to afford an airplane or lessons or periodic rentals and still do something that I enjoy?” He first landed in the home health industry in Dallas, working for his future mother-in-law to help provide in-home caregivers and nurses.

While working in health care, Nate often found himself frustrated by a lot of the jargon used by Medicare and  government agencies. “I kept saying to myself, ‘It would be nice if I understood this, it would be nice if could do something about this.’” Nate knew he’d like to advocate for patients and help them get the benefits they deserved.

His journey continued at Arizona State law school in Tempe, the same city where his wife was attending naturopathic medical school. All smiles after his recent graduation ceremony, Nate now holds a certificate in law science and technology with a specialization in health law.

Nate came to Angel MedFlight last summer, joining our team as a law clerk. He’s been a stalwart drafting documents such as patient appeals, doing a lot of legal research and working on litigation documents. Lately he’s been doing more hands-on research which involves talking directly with insurance companies.

Why Angel MedFlight and not a law firm for Nate? He says, “Law firms are interesting but I enjoy businesses because they are constantly developing and they’re changing.”

Angel MedFlight offers new patient experiences every day and is a leader and innovator in the air ambulance industry.

Nate will be leaving us temporarily to spend the summer studying for the bar exam. But Angel MedFlight Worldwide Air Ambulance is happy to know that upon passage, he plans to rejoin us a full-fledged attorney working in our legal department.

Nate has shown great dedication during his journey and we congratulate him on his graduation from law school.

What makes Us Different: Angel MedFlight’s Claims Department

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Executive Director of Operations Colleen Pyra

By Angel MedFlight Contributor

It’s part of the endgame in Angel MedFlight’s One Touch Promise®.  The patient has been successfully transported by one of our medically dedicated jets and now it’s time to process the insurance claim. To continue advocating for the patient. To make sure he or she gets all the benefits allowed to him. It is the Angel MedFlight claims department that goes to bat for the patient and it’s another example of what makes our air ambulance service stand out from the others.

Colleen Pyra heads the company’s claims team and says the department ‘s focus remains on the patient, but with a twist.  The claims department assures that revenue is coming in, giving us the ability to continuously help more patients down the road. “When a medical transport is completed and we receive all the necessary documentation, we’re then able to send a thorough claim packet to the insurance company,” says Pyra. From that point the Angel MedFlight claims department advocates on behalf of the patient, sometimes daily, just to assure that the claim is processing in an expedited fashion.

Pyra says, “Our end goal in the claims department is to get our claims paid in full, which ultimately means were are able to refund the patient’s retainer for their flight.”

The Angel MedFlight claims and legal department have a very close relationship, working practically hand-in-hand every single day. “When we get in a bind or an insurance company is telling us something that we know is not entirely true, legal can give us the background and the foundation to be able to best advocate on behalf of that patient and of the claim.”

Our One Touch Promise® means we are handling every step of the process, so you can focus your attention on your patient, on your loved one. Medical transport is often a difficult time for a family so it’s our claims department that tackles the chore of dealing with the insurance companies. “They are not in the business of paying claims. They are out to find every reason why our claims should not be paid. And we are out to find EVERY reason why our claims should be,” says Pyra.

Pyra says those two mindsets come to a head at some point and that’s where we are sticking to our guns, we are asking good questions and, “we are being good stewards of our mission and of the law…that’s how we are ultimately able to win out.”

Yes, there are other air ambulance companies that have an in-house claims department but Pyra  says, “what’s different about us is the way we work alongside legal and the way we actually advocate on behalf of the claim. You’re going to get a ‘no’ from insurance companies on pretty much every claim at some point. And you must have the team and support behind you that know enough about the game that they’re going to play so that they can direct you…on how you navigate that.”

A great success on the job for members of our claims department is when we end up getting our full-billed charges recovered from the insurance company. Pyra says there’s no better feeling than calling a family and telling them they are going to get their retainer back.

“Ultimately our goal is to recover our costs, while continuously providing the best service in the industry, ” says Pyra. “But the mentality that I try to instill in the department really is first and foremost you are advocating on behalf of that claim because we have a patient to support.”

That’s our Angel MedFlight claims department. Supporting patients and helping to make sure every detail is handled from start to finish.

Mother’s Day: Angel MedFlight Re-visits Jessica Neri-Lucero

Jessica Neri-Lucero and her babies on her birthday last month (Courtesy: Jessica Neri-Lucero)

Jessica Neri-Lucero and her babies on her birthday last month (Courtesy: Jessica Neri-Lucero)

By Angel MedFlight Contributor

Last Mother’s Day is one Jessica Neri-Lucero would rather forget. It was just weeks after she had lost  twin daughters  during birth. This year, things are much, much different. Jessica is the proud mother of four surviving quintuplets, which Angel MedFlight Worldwide Air Ambulance transported from Scottsdale to their home in Watertown, N.Y. last February. To help celebrate Mother’s Day, we thought we would check in on the Lucero family and see how they’re getting along.

In order to see just how special this Mother’s Day will be for Jessica, one has to revisit her past. It’s a past that included seven pregnancies of which the first five were miscarriages. Jessica then lost twins Amber and Danielle at birth.

Months later, thinking she would never be able to have children, she and husband, retired Army Sgt. Esdras Lucero, found out she was pregnant with quintuplets. She then sought out physicians that specialize in multiple births and decided to give birth at the Banner Desert Medical Center and Cardon Children’s Medical Center in Mesa, Ariz., under the care of Dr. John P. Elliott.

Sadly, Laila Maxine did not survive the birth. But Jessica says Laila, named after boxer Laila Ali, was the fighter of the group and had she not fought as hard as she did, Jessica believes the other babies wouldn’t have survived. Laila passed away on Dec. 25, 2012 and the four surviving quintuplets were born a day later. They were premature, born after 29 weeks – short of the 35-week goal set by doctors. They weighed just over two pounds.

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The four surviving Lucero quintuplets at a recent check-up

Each of the four quintuplets have names rooted in history. There’s Adrian Normandy, named after the D-Day Invasion; Drew Neil for astronaut Neil Armstrong; Amada Barbara, after the patron saint of field artillery, St. Barbara, and Pearl Harbor, for the U.S. Naval base in Hawaii attacked during World War II. Their father Esdras served tours of duty in Iraq and Afghanistan and was wounded in combat.

When it came time to transport the newborns back to Watertown, a commercial flight was not an option as the preemies needed to fly in a virtual germ-free environment. That’s when Angel MedFlight’s air ambulance service stepped in last February and transported the family back home, taking care of all the travel and insurance details. See more of their journey in this video.

A few months later, Jessica reports the four surviving quintuplets are doing great. “They’re huge!,” she exclaimed in a recent phone interview. Jessica says the four have either reached 11 pounds or are close to that mark.

Mom talked with delight about the four different personalities she and her husband see in the babies. “Pearl is interested in everything, ” says Jessica adding her daughter “fights to stay awake and will watch everything.” She also says Pearl is the kicker of the bunch and is slated for a career as a swimmer or soccer player.

Pearl’s brother Adrian is the most relaxed of the siblings. The parents marvel at his adult-like facial expressions and his ability to use them in the correct context. Jessica says Adrian recently had hernia surgery and showed great poise throughout the ordeal. “He was relaxed at the hospital, didn’t cry and wasn’t cranky,” says Jessica.

Drew is the little flirt. Jessica says when a woman enters the room, her baby boy’s attitude will change to instant happiness as he gives them sweet eyes and smiles. Mom says, “When they leave, he’s done and he falls asleep. He’s cranky unless women are in the room.”

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Peace! All four napping with dad at the same time

Then there’s Amada, who Jessica says (and others agree) is a tiny version of her. “This little girl is exactly like me, and I don’t know if that’s a good thing or a bad thing,” she says with a laugh. “She looks exactly like me when I was a baby. And boy,  does she have a set of vocal cords.”  Jessica says Amada will yell out, “Ama!,” which is Spanish for Mom. With the yell comes  closed eyes and a cute little lip quiver.

Jessica reports at just over four months old,  all four babies “have these huge chubby cheeks and little button noses.” Esdras loves their chunky thighs but didn’t realize at cleaning time that babies can have such deep creases in those thighs.

Jessica says one of the most delightful times with the babies is when she and her husband can just listen to them breath or snore.

She doesn’t look at having four little ones as an extraordinary challenge because “for me and my husband, this is all we know. They’re very good babies.”

Jessica is looking forward to Mother’s Day for a change. “This year we have something to celebrate,” she says. They’ll  celebrate by packing the family into the van and going to a drive-in movie. They’ll bring along some food and take in a double bill of “Oz: The Great and Powerful” and “Iron Man 3.”

An appropriate choice of movies for a family that has shown an iron will through tough times and has given us a story that is both great…and powerful.

Happy Mother’s Day Jessica Neri-Lucero.

Valley Fever: A Disease In The Dust

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The California Department of Health’s Center for Infectious Diseases says valley fever causes disease in 5,000 Californians each year.

By Angel MedFlight Contributor

At Angel MedFlight Worldwide Air Ambulance, it is important for us to keep you informed about trending topics in health care. One story that opened our eyes recently concerned the rising number of cases of valley fever — a serious disease that affects thousands of people in California, Arizona and the Southwest.

What is valley fever? According to the Centers for Disease Control, valley fever is caused by a fungus (Coccidioides) found in the soil of dry, low rainfall areas. It is endemic in many areas of the southwestern United States, Mexico, Central and South America.

The CDC says valley fever is a common cause of pneumonia in endemic areas. At least 30%-60% of people who live in an endemic region are exposed to the fungus at some point in their lives.  People can get the disease by breathing in the spores in the air, especially after a soil disturbance.

Symptoms  include fever, cough, headache, a rash, muscle aches and joint pain in the knees or ankles, night sweats and weight loss. More advanced cases include skin lesions, chronic pneumonia, meningitis and bone or joint infection.

California and its agricultural heartland have been especially hard hit by valley fever in recent years. Dr. Gil Chavez is the deputy director of the Center for Infectious Diseases and is the state epidemiologist in the California Department of Public Health. He tells Angel MedFlight, “Valley fever causes disease in over 5,000 Californians each year. High risk groups include African-Americans, Hispanics and those with health issues or comprised immune systems.”  The number of valley fever cases in California was just over 2000 in 2003. Dr. Chavez says construction, agricultural workers and others who are exposed to dust are susceptible to the disease.

The University of Arizona’s Valley Fever Center for Excellence says two-thirds of all valley fever infections in the United States are contracted in Arizona. Diagnosis can be difficult as the symptoms can be caused by bacteria or viruses. It takes specific laboratory testing to accurately diagnose valley fever. According to the Arizona Department of Health Services, there were 26 deaths caused by valley fever in 2011, compared to 18 in 2008.

While valley fever is the second highest reported communicable disease in the state,  Arizona Department of Health Services valley fever expert Clarisse Tsang says, “We are constantly monitoring for odd peaks in the numbers and haven’t seen any this year.” Tsang says the number of reported cases in the state actually went down from 16,422 in 2011 to 12,920 in 2012. But Tsang adds, “Since valley fever is here and can blow in the air almost any time, education of the public and physicians is our best tool to keep track of it.”

In a recent Associated Press story, Valley Fever Center for Excellence director, Prof. John Galgiani said drought periods can have an especially potent impact on valley fever if they follow periods of rain. Rainfall leads to fungus bloom, but limits dust. He says, “When it dries up, that’s when the fungus goes into the air. So when there is rain a year or two earlier, that creates more cases if drought follows.

The Phoenix Valley Fever Center at St. Joseph’s Hospital and Medical Center says approximately one-third of pneumonias in Maricopa, Pinal and Pima counties are valley fever infections. And often, the illness lasts many weeks or months. Last year New York Mets first baseman Ike Davis was sidelined by the disease, suffering bouts of extreme fatigue.

Most people with acute valley fever don’t require treatment. The Mayo Clinic recommends bed rest and fluids as the best therapy. But it’s still best to have your doctor monitor your condition if you are diagnosed with valley fever.

California public health officials advise that persons living, working, or traveling in valley fever endemic areas, especially those at increased risk for more severe disease, should limit exposure to outdoor dust.

Dr. Chavez says, “we recommend local health departments and local community business organizations promote prevention for employees.” He adds, “The sooner the diagnosis, the better the health outcome.”

More information on valley fever can be found on the CDC website.

Angel MedFlight Celebrates National Nurses Week

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The American Nurses Association’s theme for 2013 National Nurses Week is “Delivering Quality and Innovation in Patient Care”

By Angel MedFlight Contributor

Nurses work on the front lines of Angel MedFlight Worldwide Air Ambulance Service in our flight coordination department.  Critical care flight nurses are aboard our medical transport flights. In fact they touch virtually all of our departments and they at the core of our Bedside-to-Bedside® service. May 6-12 is National Nurses Week and we take this time to salute all registered nurses and their dedicated service.

According to the American Nurses Association a “National Nurse Week” was first observed in October of 1954. The year marked the 100th anniversary of Florence Nightingale serving as nurse during the Crimean War. Ohio congresswoman Frances P. Bolton sponsored a bill for a nurse week and it was introduced into Congress in 1955 but no action was taken. It wasn’t until 1974 that a National Nurse Week was designated by the White House and President Nixon issued a proclamation.

Angel MedFlight Clinical Liaison Julie Longmire, RN-BSN

The ANA is using this National Nurses Week to emphasize quality care and innovation. American Nurses Association President Karen A. Daley says in a press release, “This year, we’re recognizing nurses’ impact on elevating the quality of care through innovation and using data to devise more effective care strategies. This work contributes to our ultimate goal: better quality health care for all.”

We also emphasize quality patient care and innovation at Angel MedFlight.  Julie Longmire is our Clinical Liaison and a registered nurse. She says this emphasis can be easily seen just by surveying the makeup of our staff.  “Every patient encounter involves both direct and indirect care from nurses, from the first contact with one of our nurse case managers, to the transport conducted by our critical flight nurses,” says Longmire.

Angel MedFlight is innovative in that nearly every department at our worldwide air ambulance company is represented by nurses of varying backgrounds and skill set, including nurse case managers, nursing researchers, even nurse attorneys. Longmire says, “As a nurse and proud member of the AMF team, I see emphasis on quality health care every day.  As nurses here, we are empowered to care for each and every one of our patients with duty and compassion, just as we would at the bedside.”

Nurses make up the largest health care workforce with over 3 million professionals. According to the Bureau of Labor Statistics, nursing is projected to grow faster than all other occupations with more than 700,000 new RN jobs by 2020.  But the ANA website points out that “a convergence of demographics — an aging population of nurses who will soon leave the workforce coupled with the demands of an overall aging nation — will widen the gap between the supply of nurses and the growing demand for health care services.”

Angel MedFlight Worldwide Air Ambulance recognizes the importance of an increasing nursing workforce and salutes these health care professionals during National Nurses Week, which ends on May 12, Florence Nightingale’s birthday.

Thousands Of Friends – Angel MedFlight on Facebook

 

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Screenshot of Angel MedFlight’s Facebook page

By Angel MedFlight Contributor

The personal pages have become a collection of dog photos, and “Hit ‘Like’ if you remember CB radios.” But for a company like Angel MedFlight, Facebook is an important way for us to interact with the public and to offer people another window into the outstanding air ambulance service we provide.

Readers enjoy interacting with us on Facebook as we recently surpassed 13,000 likes. And your likes have come from as far away as Egypt and Australia, emphasizing our status as a  worldwide air ambulance service.

Social media has become increasingly visual. While users enjoy reading a thoughtful post, they seem to relish photos. It’s said  a picture can tell a thousand words. We at Angel MedFlight agree with that age-old philosophy.

Words can tell a story, but it’s the photo attached to that entry which catches your eye. On the Angel MedFlight Facebook page you’ll notice virtually all our posts have a photo attached.

At Angel MedFlight we want to get you better acquainted with the great people who make up our company. So we feature “Meet the Staff Monday,” where you get to see the faces behind our company and some information on the role they play with our team.

You’ll also find on our Facebook page weekly aviation facts and photos our jets. Let’s face it, planes are showstoppers. We as a public are fascinated with flight. Watch folks at the airport looking out at jets from the floor-to-ceiling windows. Raise  your hand if you’ve parked somewhere just to watch planes take off and land. Angel MedFlight has a fleet of medically configured jets and if you haven’t noticed, we like to show them to you on Facebook. People dig planes. And we’ve seen from your feedback on Facebook — you really like ours.

One of our posts last month was an aviation fact stating a Learjet 60 can climb 41,000 feet in 18.5 minutes at maximum weight. At the time of this writing that post and the accompanying photo of one of our Angel MedFlight Learjet 60s taking off from Scottsdale was viewed by over 2,000 people and had received 39 “likes” and several comments.

The comments. We are touched by them. On a recent “Meet the Staff” photo, a reader commented, “the world welcomes you…and I personally thank you for making the smallest (or largest) of differences in someone’s day!” Then there was the trivia post asking if Angel MedFlight conducts Specialty Care Transports, while the answer is ‘Yes we do,’ one reader simply replied, “You guys are “Angels In Flight.” Another reader recently posted, “You guys are awesome! Keep up the great work!”

Angel MedFlight is happy to know that our Facebook friends appreciate the unparalleled care we provide to our patients and it’s a pleasure to engage with you on this important social media tool. If you haven’t done so already, stop by our Facebook page and see more of what we are about.

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