2016 2nd Quarter Angel Award Recipient

Patrick Powers, Critical Care Flight Nurse, is the 2nd Quarter Angel Award Recipient


Patrick-PowersAttendance and Punctuality, Commitment to Quality, Compassion

for the Patients & Families, Customer Service, Dependability,

Exceeds Expectations, Goal Setting & Achievement, Innovative Ideas,

Inspirational, Internal/External Relationships, Job Performance,

Positive Attitude, Problem Solver, Role Model/ Mentor Behavior,

Safety Advocate, Takes the Initiative, Team Player


“Patrick has become an integral part of the clinical team through his ongoing participation in the Clinical Leadership Committee and with his role in managing the NREMT database. He is easy going in the field and offers constructive feedback when warranted. He is an invaluable member of the clinical department and we are lucky to have him!”

“Though only here for a very short time, Patrick has embodied everything that Angel MedFlight desires in an employee. He has quickly adapted to the role, and is the first one to say yes we can when a flight requires changes or accommodations. He has worked above and beyond to ensure his patients and the passengers on his flight are provided the best opportunity for success. He demonstrates the compassionate nature not only for his patients and passengers but also for the pilots and office members he serves daily. He has been instrumental not only in the educational committee but also the leadership committee. As a new employee, he provides an outstanding example of an individual who is interested in growing and improving not only himself, but also his peers and the company at large. He is our go to team leader for problem flights.”

These are just some of the things that Patrick’s teammates are saying about him! Patrick is a dedicated team member and an integral part of this company. AMF is fortunate to have Patrick on the team.


Congratulations Patrick!

Inc. Magazine Columnist Marissa Levin Thanks Angel MedFlight

“@angel_medflight Thanks for taking such great care of my friend & his family.”

– Marissa Levin

Marissa Levin, founder and CEO of Successful Culture, recently mentioned her personal experience with Angel MedFlight in her column on Inc.com. Marissa’s friend became critically ill hundreds of miles from his home and his oncology physicians. Through a colleague, Marissa discovered Angel MedFlight, and our critical care medical team was selected to transport her friend.

We were pleased to assist Marissa’s friend and his family during a very difficult time, returning him to the care of his hometown physicians to receive treatment with the support of his family and friends. Everyday, we are fortunate to assist patients and their loved ones in their time of need.

We send our sincere condolences to Marissa and her friend’s family. It was an honor for us to be part of their journey.

Top 5 Reasons To Choose Angel MedFlight

An Excerpt from Marissa’s article

A very close personal friend recently passed away from Stage 4 Adrenal Cancer after being diagnosed only 3 1/2 months ago. He and his wife of 20 years are the parents of three children, ages 18, 16, and 14. My friend was to start chemotherapy in early May. Prior to his treatment, he desperately wanted to travel with his wife for one last getaway, to a location about 5 hours flight time from home.

Shortly after their arrival at the resort, he became gravely ill, and required hospitalization. While hospitalized, he deteriorated rapidly, to the point where doctors doubted his ability to travel back home. My close friend (his wife) kept me apprised, and said to me, “it’s highly unlikely we will be able to get him home.

I immediately reached out to my network. One of my professional friends, a fellow Entrepreneurs Organization (EO) member, is a pilot, and is quite active in the aviation community. I shared with him the urgency of transporting my friend home via an air ambulance. I took a chance that perhaps he knew someone who could make this happen.

He reached out to the owner of Angel MedFlight, a provider of Air Ambulance services. They provide air-based Intensive Care Units. This proved to be the only way to transport my friend home…


…It is indisputable that bringing my friend home to be among friends and family in the comfort of his own home, temporarily extended his life. Read the entire post on Inc. at http://www.inc.com/marissa-levin/the-most-important-rule-of-networking-no-one-talks-about.html


Angel MedFlight

Angel MedFlight is committed to simplifying the air ambulance process for our patients and their families, providing a safe, seamless transfer on the ground and in the air. Our experienced team of healthcare professionals is dedicated to providing the highest quality of patient care on every mission.


An amazing recommendation and testimonial – https://twitter.com/marissalevin/status/732328020640292864


Meet Angel MedFlight – Critical Care Flight Nurse Arend Folkens

Arend folkens in Angel MedFlight flight gear

Throughout his six years as a nurse, Arend Folkens has experienced plenty of important lessons and notable moments. In fact, Arend said one of his most rewarding moments as a critical care flight nurse with Angel MedFlight happened within the first six months of his position. The Angel MedFlight team arrived at 3am in Cancun, Mexico to transfer a patient with a broken hip. They flew all night, transporting the patient to Minnesota for surgery. It was a mission Arend said left him with great joy knowing he made a significant difference in the patient’s life.

Arend said his family’s history in medicine initially inspired him to become a flight nurse. His grandfather was both a pilot and a doctor, which encouraged Arend to combine the two paths in his own career.

Although Arend’s particular career path has sent him to the skies for now, one of his favorite things about the field is the flexibility of job opportunities nurses have.

Arend Folkens graduation picture“As a nurse, I can work in critical care, the emergency department, pediatrics,  the OR, and the list goes on,” he says. “Nursing is a highly diversified field of medicine and makes for a very interesting career.”

He encourages aspiring and current nurses in any field to keep an open mind and never stop learning.

“Healthcare is always changing with new meds, new procedures, and new diagnoses,” he says. “In order to be good at what you do and continue to be excited to show up to work, staying current is key.”

We are incredibly thankful to have Arend on the Angel MedFlight team. Every day, people like him work tirelessly to ensure seamless medical transport every step of the way.

Happy Nurse’s Week from Angel MedFlight!

In celebration of National Nurse’s Week, we are proud to feature two of the many nurses on the Angel MedFlight staff.


Richard Oeltjen, RN

national nurses week_richardRichard Oeltjen, recently celebrated his fifth anniversary as a RN Flight Coordinator at Angel MedFlight. However, those five years only cover a fraction of his lengthy career as a nurse. In 1984, Richard was inspired to pursue a nursing career when the Mayo Clinic launched its first medical helicopter in Minnesota. He was intrigued by the challenge of providing critical care in an aircraft. As a helicopter flight nurse, Richard handled countless emergency transports. His most rewarding moment was transferring a young man from a severe trauma situation and providing a blood transfusion during flight that eventually saved the patient’s life.

During his 28 years as a nurse, Richard has appreciated the wide variety of nursing career opportunities. He encourages new nurses to pursue their goals by taking advantage of the many options available to them.  We are thankful to have Richard on the Angel MedFlight team. Everyday he uses his experience to ensure seamless air medical transports for our patients. Happy Nurse’s Week Richard!


Jennifer Peterson, RN

jennifer peterson nurseAs a Flight Coordinator at Angel MedFlight, Jennifer Peterson uses her nursing skill to coordinate air medical transfers for patients throughout the world. With 16 years of experience as an RN, Jennifer is a valuable part of the Angel MedFlight team. She is passionate about the medical profession and she loves connecting with her patients and their families.

As a U.S. Air Force veteran, Jennifer has cared for patients in hospitals both in the U.S. and abroad. Her favorite assignment was working in the Labor and Delivery department and she found the experience incredibly rewarding. Her advice to new nurses as they begin their careers is: “Treat every patient as you would want your mother to be treated.”

We thank Jennifer for her service and her dedication to Angel MedFlight’s patients. Happy Nurse’s Week Jennifer!


Angel MedFlight Team


Happy Mother’s Day 2016 From Angel MedFlight

Angel MedFlight would like to honor mothers and care givers everywhere for their unconditional love and their steadfast commitment to their families. This Sunday marks Mother’s Day in the United States and many families will celebrate the special women in their lives. At Angel MedFlight, we are especially fortunate to have dedicated mothers on our team. Everyday they bring their compassion and multi-tasking talent to the office to ensure that our patients and their families receive exceptional care and service.


In appreciation of these hard-working ladies, we are sharing some of their favorite memories as well as some valuable motherly advice.


Billie-JoBillie-Jo Carpenter, Dispatcher

Billie-Jo celebrated her favorite Mother’s Day with both her mom and her daughter three years ago.  Her mother traveled from Colorado to spend the weekend in Arizona.  Together they enjoyed manicures and pedicures followed by a beautiful brunch. Later, the trio watched a series of “chick flicks” at home with a large bowl of popcorn and plenty of laughs.


Billie-Jo treasures her three-generation celebration and is grateful that they had the opportunity to be together on Mother’s Day.


Jennifer Peterson, RN Flight Coordinator

Jennifer & familyJennifer loves to travel with her three children. This year she will be celebrating Mother’s Day with her family on vacation in Venice, Italy. One of the most meaningful gifts Jennifer ever received from her kids is a poem written by her daughter while she was in high school. The thoughtful verses describe how much Jennifer means to her.


Parenting advice Jennifer lives by: Love, kiss, hug every day!


Kelly Medina, Assistant Flight Coordinator

Kelly and kidsKelly has received several arts and crafts gifts from her two young children, but her very favorite is a homemade photo project made of popsicle sticks glued together with her children’s picture attached to the top. On warm weekends, Kelly enjoys swimming in the pool with her kids.


Parenting advice Kelly lives by:
You will never have this day with your children again. Tomorrow they will be a little bit bigger than they are today. This day is a gift. Breathe and notice everything. Study their faces and their little feet. It will be over before you know it.


Kristy Becker, Flight Coordinator/Case Manager

Kristy and DaughtersFor Mother’s Day this year, Kristy’s two daughters have made surprise plans for her. Whatever they do, Kristy is sure to be pleased. She loves to spend time with her girls and she adores all of her daughters’ homemade gifts. As a family, they enjoy being around water and they go camping at the lake as often as possible.


Melanie and DaughterMelanie Gassert, Human Resources Generalist

Melanie is celebrating a very special Mother’s Day this year as she is expecting her second child in June. Until then, she is setting aside extra time for her favorite mother/daughter activities including going to the park to play on the swings. Although she’s still very young, Melanie’s daughter also enjoys art and crafts projects. Melanie’s favorite gift is a butterfly picture created for her by her daughter!


Nicole Wacura, Flight Coordinator/Case Manager

Nicole and Son at grand canyonNicole is very proud of her son who recently graduated from Michigan State University. Although Nicole will be working in the Angel MedFlight communication center on Mother’s Day this year, she is looking forward to celebrating with her son when he moves home to Arizona from Michigan later this month.


Every summer, they enjoy a relaxing fishing vacation in Northern Wisconsin. Nicole is also a big sports fan and her family loves to watch hockey, baseball and college football together!


Nicole’s parenting mantra: Keep your hands and feet to yourself


Sharon_croppedSharon Mico, Marketing Assistant

As the happy mother of the groom, Sharon recently had the pleasure of seeing her son get married and start a new chapter in his life. Undoubtedly, he will continue to recall some of the life lessons his mother shared with him growing up.


Sharon’s favorite saying
to her son when he was little:
We follow my rules in this house…..why….because you, my dear son, have a homeowner problem right now. You don’t own one!
It worked… and now he gets to make the rules in his own house for his kids!


Shelley and kidsShelley Schlossberg,
Director of Human Resources

As the mother of triplets, Shelley works overtime as a mom everyday. This year, she plans to celebrate Mother’s Day with a family breakfast followed by trip to the park. She loves every minute of being with her children and listening to them giggle, laugh, argue, and play.


Tammy Harrison, Lead Flight Coordinator

Tammy_w_kidsThis year Mother’s Day is especially dear to Tammy. Her youngest daughter will be graduating from high school in just a few weeks. For Tammy, the years seemed to pass in the blink of an eye, so she is happy to share a valuable piece of wisdom with new parents.


Tammy’s Advice: “Love ‘em, hug ‘em, hold ‘em, kiss ‘em every day when they are little because it is such a fleeting moment in the grand scale of life.”

ACUTE Center for Eating Disorders Selects Angel MedFlight As Its Preferred Air Ambulance Provider

ACUTE Center for Eating Disorders at Denver Health names Angel MedFlight Worldwide Air Ambulance its preferred air medical transport provider. ACUTE is the only specialized medical stabilization program in the U.S. equipped to manage the life-threatening medical complications of severe eating disorders. Due to the fragile and severe nature of their illness, many patients require urgent hospital-to-hospital air ambulance transfers to receive the life-saving care that only ACUTE offers. Angel MedFlight provides the critical care capability to quickly and safely transport these high-risk patients using its fleet of medically configured jets. Angel MedFlight has partnered with ACUTE to establish specific care guidelines, ensuring continuity of care throughout the patient transfer and hospitalization.

“ACUTE is thrilled to partner with Angel Med Flight for the safe transportation of our patients,” said Dr. Jennifer Gaudiani, the medical director at ACUTE. “Through our collaboration on specialized training and transfer protocols, Angel MedFlight’s team is well equipped to handle the unique medical and emotional needs of our delicate patient population. Sometimes, life or death depends on how quickly patients can get to ACUTE, and we trust Angel MedFlight to transport them here safely.”


Founded in 2008 by Dr. Phillip Mehler, the ACUTE Center for Eating Disorders is the first medical inpatient eating disorder treatment program in the nation. Located at Denver Health, ACUTE patients benefit from the resources of a major medical hospital while receiving care from a team of healthcare professionals who specialize in providing eating disorder treatment and conducting revolutionary research. ACUTE patients are typically below 70 percent of their ideal body weight and suffer from serious medical complications as a result of their eating disorder. ACUTE’s evidence-based program provides patients customized care through highly individualized treatment plans.

“We are honored to partner with ACUTE Center for Eating Disorders to help patients receive specialized care at an outstanding facility unlike any other in the country,” Jason Siegert, President and Chief Operating Officer for Angel MedFlight said. “With our combined expertise, Angel MedFlight and ACUTE can ensure that patients across the U.S. safely transfer to Denver for the life-saving treatment that they desperately need.”

ACUTE is led by the country’s first internal medicine physicians to earn the Certified Eating Disorder Specialist (CEDS) designation. This dedicated focus has led to positive patient outcomes and short inpatient stays, with the average length of hospitalization between 14 and 21 days.


About ACUTE Center for Eating Disorders

ACUTE-Logo-webPhilip S. Mehler, MD, FACP, FAED, CEDS, founded the ACUTE Center for Eating Disorders in 2008 as the first and only medical stabilization program in the country for patients with severe eating disorders. Located in a dedicated medical unit at Denver Health, ACUTE has unique access to the benefits of a major medical institution, including on-site sub-specialty referrals, intensive care unit services, surgical teams and more.

Inside the ACUTE Center for Eating Disorders, the world’s leading experts provide life-saving medical stabilization for patients suffering from severe eating disorders and the resultant medical complications.

To learn more about ACUTE Center for Eating Disorders, go to ACUTE Center for Eating Disorders or visit ACUTE on Facebook.

For more information on ACUTE Center for Eating Disorders, contact

Rachael Harriman
ACUTE Program Manager
777 Bannock St, MC 8105
Denver, CO 80204
(303) 602-5550

For Hospital Admissions and Medical Evaluations, call 877.228.8348 or email at ACUTEinfo@dhha.org.


About Angel MedFlight Worldwide Air Ambulance

Angel MedFlight Worldwide Air Ambulance provides domestic and international air medical transportation services using a fleet of medically configured jet aircraft. Committed to a One Touch Promise®, Angel MedFlight’s compassionate team of medical, aviation, and insurance professionals simplify the coordination of air ambulance transfers for patients, their families and the healthcare professionals who care for them.

Available around the clock, the Angel MedFlight team coordinates every detail of Bedside-to Bedside® air medical transports to ensure seamless service on the ground and in the air. Angel MedFlight’s operational excellence in patient care and safety is accredited by NAAMTA, an ISO 9001:2008 organization.

Follow Angel MedFlight on Facebook or on its blog at https://blog.angelmedflight.com/.


Angel MedFlight
17851 N. 85th Street, Suite 350
Scottsdale, Arizona 85255
(877) 264.3570


To view the original version on PR Newswire, visit: http://www.prnewswire.com/news-releases/acute-center-for-eating-disorders-selects-angel-medflight-as-its-preferred-air-ambulance-provider-300253136.html


AMF and the RIC Introduce the First Series of Educational Classes

Angel MedFlight and the Rehabilitation Institute of Chicago
Introduce the First in Series of Educational Classes for Healthcare Professionals.


“Rehabilitation Following Catastrophic Injuries: Where Do We Go From Here?”

Presented by Rebecca Brashler, LCSW

Director of Global Services at the Rehabilitation Institute of Chicago


American Case Management Association (ACMA) National Conference
April 5, 2016, Breakout Session 3F at the Tampa Convention Center, Florida

Most of us are familiar with car accidents, whether it’s a parking lot fender bender or a multi-car pileup.

Emergency responders arrive and the damaged vehicle is hauled away to an auto body shop where the dents are pounded out and the twisted metal is replaced. The chassis is sanded, painted and restored to its original condition. Good as new.

But few of us truly understand how humans recover from such an accident. Some small collisions can induce whiplash with long-lasting symptoms for the victim, while others miraculously walk away from horrific crashes. An accident survivor may appear physically unscathed yet have a severe traumatic brain injury.

Every injury is different and every recovery is unique. That’s why it is so crucial for patients to receive the best possible care as they heal. Rarely does a “one size fits all” treatment exist. The appropriate rehabilitation therapy can significantly improve a survivor’s quality of life. However, selecting a rehabilitation program is not as simple as choosing a collision repair center. That’s why patients and their families rely on healthcare professionals to assess their therapy needs and guide them to facilities with the staff expertise and resources to customized care for optimal outcomes.

Angel MedFlight and Rehabilitation Institute of Chicago (RIC) have teamed up to provide healthcare professionals with valuable information on the rehabilitation process with their first class in an educational series collaboration. The session is titled, “Rehabilitation Following Catastrophic Injuries: Where Do We Go From Here?” and will be presented by Rebecca Brashler, LCSW. Ms. Brashler is the Director of Global Services at RIC, helping patients around the world reach the renown facility for treatment. The class will debut at the American Case Management Association National Conference (ACMA) on April 5, 2016, in Session 3F at the Tampa Convention Center in Florida.

The class will help healthcare professionals strengthen their skills in evaluating patients’ rehabilitation needs, assessing available treatment options, and supporting family involvement. Those in attendance will also learn about the coordination of critical care ground and air ambulance transfers for their patients as well as strategies to work with their patients’ health insurance to secure pre-authorized benefit approvals.

After May 1, 2016, the sessions will be available online through two case management organizations. Professionals can find the first class of the series at the Pre-Approved Continuing Education (PACE) directory on the Commission for Case Manager Certification (CCMC) website at ccmcertification.org. Members of the American Case Management Association (ACMA) can also earn continuing education credit for taking the class online at the website acmaweb.org.

Rehabilitation from a catastrophic injury can be complex, understanding the process doesn’t have to be. Angel MedFlight and RIC are providing valuable insight to healthcare professionals so that they may guide their patients to appropriate rehabilitation programs because every patient deserves a chance to be good as new.