By Angel MedFlight Contributor
When it comes time to choose an air ambulance provider, there are usually many questions the consumer has about the services provided. Often the consumer wants to know what type of medical care is available on the air ambulance and who is providing the care.
First let’s start with your very first call to Angel MedFlight. When you dial the toll-free number and connect with our world headquarters in Scottsdale, Ariz., your call is handled by a trained medical professional. Calls are answered 24 hours a day, seven days a week and 365 days a year. Other air ambulance companies may have minimum-wage employees or salesmen answering the phones. Our company features a flight coordination department staffed with nurses and experienced case managers. Flight coordinators offer round-the-clock availability and support. They will explain to the caller every detail of our service including our bedside-to-bedside service. Angel MedFlight is with you every step of the way through the patient transport.
A standard medical flight with Angel MedFlight Worldwide Air Ambulance consists of one registered critical care flight nurse and one critical care flight paramedic. This duo has a minimum of 10 years of combined experience. Many of these flight nurses and paramedics have specialized training in critical care, emergency medicine or other specialties. This team of experienced medical professionals can handle virtually any incident that may occur during a medical transport.
Not only is each member board certified and air certified, our medical flight crew members undergo a rigorous initial orientation prior to flying with patients. The training never stops at Angel MedFlight as all medical personnel participate in 100 hours of didactic and clinical continuing education annually. And following each patient transport, our company performs a quality review.
Our medically configured Learjets are intensive care units in the sky. The standard medical equipment on an Angel MedFlight medical flight includes stretchers, oxygen, ventilator, cardiac monitor/defibrillator, resuscitation equipment, suction, intubation equipment, balloon pump, IV, ACLS drug complement and any other specialty equipment necessary for each individual patient. When it comes to antibiotics for bacterial and parasitic infections, Angel MedFlight jets carry the most proactive array in the air ambulance industry.
When choosing an air ambulance company, keep in mind Angel MedFlight’s bedside-to-bedside service. In order to ensure continuity of care, our medical personnel are with the patient from the very beginning. Our team arrives at the patient’s bedside at the sending hospital or facility and accompanies the patient in a ground ambulance to the airport. During the trip, the medical team is constantly monitoring the patient’s condition while offering comfort and support. This unparalleled care continues during the flight. Upon landing, the flight nurse and paramedic accompany the patient to the receiving hospital or facility.
As you can see, the type of care you will receive from our experienced medical professionals — from the very first call — puts Angel MedFlight at the top of the list when it’s time to choose an air ambulance provider.