Typically patients and their families rely on hospital case managers and social workers to guide them through transitions of care. While some transitions are as simple a hospital discharge to the patient’s home, others are more complex. Some patients need cross-country air medical transfers to Centers of Excellence for specialized care. Ill or injured international travelers may require an air ambulance to return to their home country for treatment.
The more critical the situation, the more precious time becomes. Angel MedFlight is committed to expediting safe air medical transports and offers helpful strategies for healthcare professionals as well as patients’ families to save valuable time.
Matthew Butler, Chief Flight Coordinator
Our Chief Flight Coordinator, Matt Butler, joined Angel MedFlight in 2010 as a Flight Paramedic before he transitioned to our Flight Coordination team in 2014.
Matt has personal experience with every aspect of an air ambulance transfer and he is pleased to share 4 tips to streamline air medical transport process.
- Choose an accredited air ambulance provider
A third party accreditation, such as NAAMTA, CAMTS or Eurami ensures that the organization adheres to the industry’s highest care and operational standards so you don’t have to spend time researching every provider.
Read more about Angel MedFlight’s NAAMTA certification by clicking here or the link below
- Have the patient’s destination, insurance information, and medical records available
The more details you can provide upfront, the quicker the Angel MedFlight team can prepare a quote, explore air ambulance insurance benefits, and evaluate the patient’s medical needs for the flight.
- Allow the air ambulance provider to handle insurance preauthorization submissions
Securing insurance approvals for medical flights can be time consuming and complicated. Angel MedFlight has a team of specialists dedicated to submitting insurance preauthorization requests. Let them put their expertise to work for you.
- Designate your points of contact
Our Flight Coordinators manage all of the air and ground logistics, as well as the communication with patients, family members, insurance company representatives, and healthcare professionals at the sending and receiving facilities. Let us know who you would like to receive status updates or itineraries and we will handle the rest.
The Angel MedFlight team is here for you every day, around the clock at 877.264.3570 or online at www.AngelMedFlight.com. Please call us if you have any questions or need assistance with a patient transfer.