Angel MedFlight Saves You Valuable Time With 4 Key Tips

Typically patients and their families rely on hospital case managers and social workers to guide them through transitions of care. While some transitions are as simple a hospital discharge to the patient’s home, others are more complex. Some patients need cross-country air medical transfers to Centers of Excellence for specialized care. Ill or injured international travelers may require an air ambulance to return to their home country for treatment.

The more critical the situation, the more precious time becomes. Angel MedFlight is committed to expediting safe air medical transports and offers helpful strategies for healthcare professionals as well as patients’ families to save valuable time.






Matthew Butler, Chief Flight Coordinator 


Our Chief Flight Coordinator, Matt Butler, joined Angel MedFlight in 2010 as a Flight Paramedic before he transitioned to our Flight Coordination team in 2014.

Matt has personal experience with every aspect of an air ambulance transfer and he is pleased to share 4 tips to streamline air medical transport process.


  1. Choose an accredited air ambulance provider 

A third party accreditation, such as NAAMTA, CAMTS or Eurami ensures that the organization adheres to the industry’s highest care and operational standards so you don’t have to spend time researching every provider.

Read more about Angel MedFlight’s NAAMTA certification by clicking here or the link below

  1. Have the patient’s destination, insurance information, and medical records available

The more details you can provide upfront, the quicker the Angel MedFlight team can prepare a quote, explore air ambulance insurance benefits, and evaluate the patient’s medical needs for the flight.

  1. Allow the air ambulance provider to handle insurance preauthorization submissions

Securing insurance approvals for medical flights can be time consuming and complicated. Angel MedFlight has a team of specialists dedicated to submitting insurance preauthorization requests. Let them put their expertise to work for you.

  1. Designate your points of contact

Our Flight Coordinators manage all of the air and ground logistics, as well as the communication with patients, family members, insurance company representatives, and healthcare professionals at the sending and receiving facilities. Let us know who you would like to receive status updates or itineraries and we will handle the rest.


The Angel MedFlight team is here for you every day, around the clock at 877.264.3570 or online at Please call us if you have any questions or need assistance with a patient transfer.

Holiday Giving Project: Second Annual Backpacks 4 Kids

The employees of Angel MedFlight were able to bring a Happy Holiday to Mrs. Bodam’s 1st Grade Class of Westwood Primary in the Alhambra School District of Phoenix, AZ.   In Angel MedFlight’s Second Annual Project Backpack 4 Kids employees were again blessed with the opportunity to give food, clothes, toys, and more to the children in the 1st grade class. It was such a proud experience to be a part of making these children’s holiday wishes come true. Happy Holidays from all of us at Angel MedFlight.


Angel MedFlight “Food Fight” Donations Benefit Vista Del Camino Food Bank

Angel MedFlight Air Ambulance Team Donated Food forThanksgiving Food Drive

Angel MedFlight Air Ambulance Team Donated Food forThanksgiving Food Drive


This holiday season, the Angel MedFlight team shifted its annual food drive into high gear, donating more than 2,050 canned or non-perishable food items to the Vista Del Camino Food Bank. In the spirit of giving, the staff stirred up a friendly competition between departments affectionately known as the “Angel MedFlight Food Fight.” For two weeks, staff members contributed to the growing stack of donations.

On Tuesday, November 24, a final count was tallied and the Angel MedFlight IT department emerged as the food donation victors donating 990 non-perishable food items!

“The interdepartmental rivalry created a fun environment that benefited

Angel MedFlight Thanksgiving Food Drive

Angel MedFlight Thanksgiving Food Drive

the food bank and increased collaboration among the staff,” explained Paul Green, Chief Information Officer and leader of the IT team. “The Food Fight competition really pushed our teams to donate, but of course, giving back is more important than winning. That’s what makes the holidays so meaningful.”

Angel MedFlight’s Claims & Legal department came in a close second followed by the generous contributions of the Flight Coordination department.

“We are so happy that the Angel MedFlight food drive was such a success,” said event organizer Melanie Gassert of the Angel MedFlight Human Resources department. “Even though it turned into a friendly competition, we never lost sight of what this food drive is really about…giving to those in need during this holiday season.”

About Vista del Camino Food Bank

Vista del Camino provides a variety of services to Scottsdale residents to prevent homelessness, meet the basic needs of individuals and families in crisis, relieve economic and emotional stress and assist individuals to maintain self-sufficiency.

Vista houses other social service programs including The Salvation Army emergency assistance.

Vista del Camino Food Bank
7700 E. Roosevelt St.
Scottsdale, AZ 85257
P: 480-312-2323


Veterans Day – To Honor Those Who Serve

To Honor Those Who Serve

veterans-dayAngel MedFlight is proud to honor Veterans and active military service members for their commitment to ensure the safety and protect the freedom of all Americans. On this meaningful day, we would like to introduce five veterans on the Angel MedFlight team.

Brett Murphy, Developer – IT Department

Brett Marine Corps photo-1Brett Murphy served as a corporal in the U.S. Marine Corps from 1993-1997. He served as airframes/hydraulics mechanic on CH-53e Super Stallion helicopters and was stationed at MCAS Tustin (now closed) as a member of HMH-361.

He deployed October 1994 on the maiden voyage of the USS Essex (LHD-2) and performed numerous multinational training exercises. In addition, the USS Essex was called upon to help with the final UN withdrawal from Somalia, called Operation United Shield. He returned to Tustin in April of 1995. Brett completed in his service in 1997.

He advises active service members to embrace the programs provided for them and to take advantage of the opportunities for training, education, and travel.


Chaleece Caldwell RN, CFRN Critical Care Flight Nurse

Chaleece.jpgChaleece Caldwell is a U.S. Army veteran from a family with a proud history of service. Her military legacy includes five brothers, her husband and two children.

Chaleece served as a combat medic in the U.S. Army for two years. Her husband served 13 years in the U.S. Air Force followed by 27 years in the U.S. Army. Her son served nine years in the U.S. Air Force and is currently in his third year of active duty in the U.S. Army. Chaleece’s daughter served six in the U.S. Navy.

Following her honorable discharge, Chaleece used the G.I. Bill to attend nursing school. She has provided compassionate patient care as a flight nurse for 25 years.


Jennifer Peterson RN, Flight Coordinator

jennifer veterans day.jpgJennifer Peterson served as nurse in the U.S. Air Force for 14.5 years. For the first six years, Jennifer served as an enlisted member and then joined the officer’s ranks, finishing her service as a Captain. She found personal and professional fulfillment working with other service members who shared a united sense of purpose and commitment to something bigger than themselves.  She appreciated the teamwork approach and valued the collaborative environment.  Happy to be in uniform, Jennifer was always proud to represent the United States of America.

Last year on Veterans Day, Jennifer’s husband and children picked her up at Angel MedFlight for a surprise lunch celebration.  This year Veterans Day will be extra special for her family. After 21 years of service in the U.S. Air Force, her husband recently retired as a F16 pilot. 2015 will mark the first year he will celebrate as a Veteran rather than an Active Duty service member.

Jennifer would like to thank all service members for their selfless commitment, and the sacrifices that they along with their families make for their service to their fellow Americans.


Patrick Powers BSN, RN, CCRN, Critical Care Flight Nurse

Military Dog Benny_2Patrick Powers joined the U.S. Army in 2003 and served as a Healthcare Specialist (EMT/LPN) for eight years. By the time he was honorably discharged in 2011, he had served a tour in Iraq and had risen to the rank of Sergeant.

Patrick’s tour in Iraq was professionally very rewarding.  It was his first experience working in an Intensive Care Unit. In addition to treating service members, he had an opportunity to care for local pediatric patients as young as 9 years old. He even used his skills to treat Benny, a military working dog.

For the first time, Patrick is taking Veterans Day off of work to share it with his family in a meaningful way.


Tom Cornatzer, RN, Critical Care Flight Nurse

Tom Cornatzer served 35 years in the U.S. Air Force and the U.S. Air Force Reserve including multiple tours of duty. An enlisted member for the first seven years, Tom later served 28 years as an officer, retiring with the rank of Lt. Colonel. Tom was proud to represent the values and beliefs of our country and protect freedom for others. He considers his service the highlight of his life.

Tom served in four Operations including:

  • Desert Storm (Kuwait) – 1991
  • Operation Provide Hope – 1995
  • Operation Enduring Freedom (Afghanistan) – 2003
  • Operation Iraqi Freedom (Iraq) – 2004, 2006, 2009

With his extensive experience, he offers active service members valuable advice and words of encouragement:

Never forget your family; they are there while you serve. There are hardships that come with service, but there are rewards as well.  Focus on the rewards of your service. Take pride in being part of a team to accomplish the mission. Serve with a purpose. Obey those who are your superiors and start out every day ready to complete your assigned job.

This Veterans Day, Tom plans to dedicate time to thinking about those who are serving for our country, especially service members in harm’s way.


Angel MedFlight Honors All Veterans

Angel MedFlight also recognizes and thanks our Critical Care Flight Paramedic John Whitehead, a U.S. Army veteran, and four other Angel MedFlight team members for their proud service to our country.

The entire Angel MedFlight staff offers its sincere gratitude to all U.S. military service members past and present for their courageous commitment to protect the United States and the freedoms that we hold so dear. Happy Veterans Day!


Angel MedFlight Worldwide Air Ambulance
17851 N. 85th Street, Suite 350
Scottsdale, Arizona 85255
(877) 264.3570


Fiscal Cliff: Majority Think We are Headed Over

By: Angel MedFlight Contributor


December 17th, 2012 – Fiscal Cliff Climber is waiting to see if you think hope is rising or if we are headed down the cliff.  About 500 votes have come in at and right now, the survey shows 63% believe we are headed over the cliff.

Comments are still coming in from both sides of the argument.  One blogger writes, “no.  America won’t go off the cliff. This is nothing but a distraction. They always try to distract the people with scares of what could happen but rarely ever does. They will play with our heads until the last minute and then come to an agreement after accomplishing what they were trying to distract us from seeing all along. It’s how they play the game.”

Another blogger disagrees and writes, “I voted that it would go over and it did….”

The ‘Fiscal Cliff,’ a series of sharp tax increases and drastic spending cuts that can send the economy back into a recession is still among the many uncertainties that Americans are having to face this holiday season. Although Democrats and Republicans want to avoid this outcome, they are budding heads over tax rates and entitlement reforms.

The Washington Post recently reported that Republican leader, John Boehner, and President Obama are reportedly ‘closer than ever’ to reaching an agreement on a deal for taxing the wealthy.  While Boehner said he’d accept a deal to higher taxes on incomes over $1 million, the White House and Congress still have to find a way to come to an agreement on less drastic ways to cut the deficit.  If there is no agreement by December 31st, America could suffer financially and fall off the fiscal cliff.

A new Wall Street Journal poll shows both Democrats and Republicans want their own party leaders to make compromises, even if it means adjusting to long held positions. With numerous issues still on the table to discuss, (i.e. cuts in government funded programs like Medicare and Medicaid), we wait and see what will happen next.

To join the discussion or vote go to and vote either “yes”- we are headed off the cliff, or “no”- the politicians will work it out before January.  After you vote, enjoy watching Cliff’s journey up the hill, your answer will decide his fate. Leave a comment and make sure to check back and see how other Americans weigh-in.

This survey is brought to you by Angel MedFlight Worldwide Air Ambulance

Embracing New Trends in Technology

ImageIf a picture is worth a thousand words, a video is worth a million.  You may have seen some of our testimonials and patient stories which capture not only a family’s journey during a difficult or triumphant time, but emotion, the raw type, the type that you can only see if it is captured by the right set of eyes. Inspiring stories, like specially trained Army Ranger, Benjamin Rye’s journey after his traumatic brain injury, are among the many patient stories that Angel MedFlight has the privilege of being a part of.

Here at Angel MedFlight, we are excited to welcome our newest member of the team, Albert Miller. Albert comes to Angel MedFlight with a wealth of experience capturing exquisite masterpieces.  He is able to visualize theme and action so perfectly that it becomes a masterpiece and a valued memory. Working with Albert first hand, I can certainly say that he exuberates an excitement for captivating images and turning them into stories seen by all.  The quality and style of his videos are very unique and carefully hand crafted to gracefully convey attention to detail and picture.

“I’d like to deliver intriguing and appealing videos that pertain to all audiences, not just those directly involved,” said Albert.

In today’s high definition world, videography goes beyond what the ordinary internet can do. We welcome Albert in his new role and look forward to embracing new trends in technology.

 See an example of Albert’s work here: